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Current service status is being evaluated.

Service Status

Current availability of Runergy USA remote access and cloud business services.

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Current status and 90-day history · UTC dates

How availability and coverage are calculated

Observed Availability: operational checks ÷ (operational + outage checks). Degraded, maintenance and unknown checks are excluded from this ratio.
Yellow day, 100% availability: a yellow bar means at least one degraded check that day. Degraded checks are excluded, so the ratio can remain 100%; this does not mean every check was fully operational.
Monitoring Coverage: valid operational, degraded, outage and maintenance checks ÷ expected checks. Missing checks reduce coverage.
Gray bars: light gray indicates dates before the first known scheduled observations, or a service awaiting monitoring. Hatched gray indicates missing, unavailable or incomplete data; it is not automatically a service outage.

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What this monitoring verifies

Primary Internet: external reachability through WOW! Business to the existing service listener; does not verify all outbound Internet connectivity.
Microsoft 365: Microsoft's public service-health advisory signal; does not verify every service or the Runergy tenant.
Runergy One: anonymous application health through the public access path; does not verify employee sign-in, approvals or database transactions.
Enterprise Support Portal: native portal page through the public access path; does not verify ticket submission, email or SLA processing.
Paylocity: external login-page availability; does not verify authentication, payroll, HR or timekeeping.

Recent service incidents and maintenance notifications.

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